We recognise the importance of providing a website that is accessible to all user groups, including those with a disability or impairment. Wherever possible, we have included simplified features to make our content available to anyone who is using assistive technology or might otherwise find the standard features difficult to use.

We aim to provide full accessibility to all content on our website, but please note some older pages may not yet be compatible with all accessibility features. In addition, third-party content, eg other websites we provide hyperlinks to, may not be as accessible as our website

Help or feedback

We are committed to ongoing accessibility improvements.

If you would like to give us some feedback, or are having difficulty accessing this website for any reason, please let us know and we will do our best to resolve the issue.

You can contact us by sending an email to

Accessibility features

We have included a number of features to improve usability and accessibility.

Most pages are now Single A compliant as per guidelines within the Web Accessibility Initiative (WAI).

If you are disabled and would like information on how to make the web easier to access, we recommend the BBC’s My Web My Way website.

Text or page resizing

You can simply click the A+ A- buttons at the top of this website to alter the font size or;

You can generally change the font size or adjust the page zoom through your browser. To enable this feature on:

  • a PC, hold down the CTRL key and press the + key to increase and the — key to decrease the font size
  • a Mac, hold down the COMMAND key and press the + key to increase and the — key to decrease the font size

Text size

You can change the text size on this application to make it either larger or smaller via your browser settings. Some browsers will allow you to magnify the whole page. To change the text size, follow the instructions below:

Internet Explorer
Click ‘View’ to open the View menu or press ‘Alt’ and ‘V’
Select the ‘Text Size’ option or select by pressing ‘X’
Choose your preferred text size using your mouse or use the up and down arrow keys
Click to select the text size or press 'Enter'
The text size should change to reflect your choice

Click ‘View’ to open the View menu
Select the ‘Text Size’ option
Select ‘Increase’ or ‘Decrease’
The text size on our site should change to reflect your choice

Click ‘View’ to open the View menu
Click on ‘Make Text Bigger’ or ‘Make Text Smaller’ or to use the keyboard shortcuts select
‘Apple’ and ‘+’ (plus) or ‘Apple’ and ‘-’ (minus)
The text size on our site should change to reflect your choice

Text Colour and Font

You can change the browser viewing settings for text and link colours and fonts through your browser menu.

Internet Explorer
Tools Menu -> Internet Options - > General Tab -> Colours/Fonts buttons. Note: you may need to change your accessibility options using the accessibility button.

Tools Menu -> Options -> Content Tab > Fonts and Colours

Text to Speech

We recommend that you download a free text to speech programme such as Natural Reader 10, which can convert any written text such as MS Word, Webpage, PDF files, and Emails into spoken words with Microsoft voices. This free version is simple to use and it allows you to experience listening to any text on your PC.

To download this software please click on the link below:


We have made every effort to ensure this web site is easily readable using 'plain English'. Where possible we avoid the use of jargon, it is noted however that technical documents may contain relevant terms and technical language.